FAQ
GENERAL QUESTIONS
What material are the signs & backdrops printed on?
3.5mm Correx
What is the turn around?
With Standard shipping your items will be with you in 2 weeks or Express shipping 1-2 or 3-5 working days.
Can my sign or backdrop be shipped to me?
Yes! We offer Standard and Express Shipping.
Can I collect my order?
Local collection may be available (if applicable).
How do I transport my sign or backdrop to my venue?
Our Signs and Backdrops are shipped including stands and folded into a slim 100cm x 75cm parcel which allows for easy transport in most vehicles.
Can I customise my design?
Yes! You can personalise names, dates, colours, photos, and wording.
Do you provide design services?
We can either:
* Print your ready-made artwork, or
* Create a custom design for you (design fee may apply).
Can I add vinyl to my sign or backdrop?
Yes! Vinyl can be applied to our signs.
Can I put balloons on my signs?
Yes our boards are often used in setups where balloons are attached to them.
Are the signs waterproof?
Yes. Correx boards are weather-resistant and suitable for outdoor use.
Can the signs be used outdoors?
Yes — they’re designed for gardens, driveways, and event entrances.
Can I return personalised items?
Because items are custom-made, returns are usually not accepted unless faulty.
How can I weigh down my signs?
You can use either a sand bag/bricks or any heavy weight and place them over the base of the strut stand behind the sign.
Are signs easy to assemble?
Yes! Please visit our ‘Assembly Instructions’ page for further information on setting up your boards.
STORAGE ADVICE
Boards should be stored flat at all times. Boards must not be folded backwards.
Store boards in a dry, room-temperature environment. Avoid exposure to moisture, humidity, or extreme temperatures.
Handle edges with care to prevent creasing or “dog-earing” of corners, especially with floor mats.
Our boards are designed to be reusable but can be subject to wear & tear. To maximise their lifespan, please handle and store them with care.